Computer Services | Data Back Up | Computer Express
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We have performed hundreds of successful hard drive recoveries. If your hard drive suffered a crash, started making clicking noises, was accidentally formatted, or otherwise failed, we can help. 

 

We specialize in all hard disk drive brands and manufacturers, interfaces, and configurations. With more than 12 years of professional experience, specialized equipment, and state-of-the-art secure facilities, you can rest assured that we have the best chance of recovering your valuable data. 

Receive a Free Diagnostics inspection by phone or by filling out our Request for Help form online. 

 

Hard drive recovery is like forensic science. Success demands the right knowledge and experience, specialized tools and facilities, and many years of training.

 

 

We lead the industry in providing professional hard disk drive data recovery services that ensure the highest degree of success.  

 

As one of the most common operations that we perform, hard drive data recovery and hard drive repair is at the core of our expertise.  

 

Over our long history, we have successfully performed thousands of hard drive recoveries, saving an incredible amount of valuable data for clients ranging from private individuals to Fortune 500 corporations.  

 

After our free evaluation, we will provide you with a full diagnostic report detailing what we are able to recover. You will be fully aware of all your options before making a decision to proceed with the service. 

 

All hard disk data recovery work is performed on-site in our secure facilities. Our hard drive recovery expert recovery engineers work around the clock to recover your critical data. If your hard drive data cannot be recovered, we do not charge a recovery fee.  

 

Fast 

Most recovery jobs are completed within 2-5 business days. Need the data now?  

 

Professional 

Our hard drive repair services have been used by some of the top companies in the world, and we consistently receive positive feedback from our clients.  

 

Secure 

We take your information security very seriously. Your hard disk data is kept strictly confidential every step of the way.  

 

WHY HARD DRIVES FAIL? 

 

Hard disk drive problems generally fall into two categories: 

 

Logical failure: The hard drive is in good physical condition - it spins up correctly, is recognized by the operating system, and all the internal moving parts are functioning correctly. However, the integrity of the data is flawed - the actual bits and bytes stored on the drive are incorrect in some way.  

 

Some common examples of logical failures include accidental deletion or formatting of the data on the drive, corruption, lost partitions, or software errors. 

 

Mechanical failure: There is a physical problem with the hard drive - one of the many internal mechanisms of the drive are broken. The drive may not spin correctly, or may not spin up at all, and may make clicking noises or exhibit other abnormal behavior when operating.  

 

Some common mechanical problems include head crashes and faulty motors. 

 

Some problems, such as bad sectors and faulty firmware, fall into both categories.  

 

HOW HARD DRIVE DATA RECOVERY WORKS? 

 

Whether the problem is due to a logical failure or a mechanical one, there is a good chance that the data can be recovered successfully.  

 

In case of a logical failure, the lost drive data may still reside on the disk, but simply can't be accessed. For example, when a file is deleted, the data is not actually erased from the hard drive; rather, the spot where the file was stored is allocated for reuse. Until that spot is actually used for storing new information, the data that was deleted is still recoverable.  

 

In a mechanical failure, it is possible that all of the data is present and intact on the hard drive, but because the actual mechanism inside the drive is physically damaged, the data simply can't be accessed. Physical hard drive repair is a very delicate operation, much like a surgery, and if proper precautions are not taken, the operation could become a disaster. That's the reason why it's so crucially important to find a data recovery specialist you can trust. 

It is important to stop using the computer or hard drive on which the data was lost -- further use may jeopardize the chances of successfully recovering the lost data. 

 

SYMPTOMS OF DATA LOSS 

 

·         You may have encountered a problem with data loss if you observe any of the following: 

·         Water or another liquid was spilled on the hard drive or computer 

·         Water or another liquid was spilled on the HDD or computer 

·         The computer or hard drive was physically damaged by dropping, hitting against the wall, etc. 

·         The computer or hard disk drive overheated for any reason or was damaged by fire 

·         The computer or hard drive was damaged as a result of an electrical power surge or outage 

·         The computer or hard drive was damaged as a result of an earthquake, storm, or natural disaster 

·         Some or all of the partitions have been formatted (e.g., using fdisk) 

·         You hear grinding or clicking noises coming from the computer or hard drive 

·         A file or folder on your hard drive becomes inaccessible due for no apparent reason, or due to virus attack or virus infection 

·         A file or folder was accidentally deleted 

·         The hard drive is no longer recognized by the BIOS after rebooting 

·         The system BIOS displays the message "Primary hard disk failure" or "Secondary hard disk failure" 

·         The system displays the error message "boot disk error, insert boot disk press any key to continue" 

·         The system displays the message "NTLDR is missing, Press any key to restart" 

·         The partition table is corrupt or damaged for any reason. 

·         The system displays the message "Operating system not found" or "missing operating system" 

·         The BIOS recognizes the hard drive but with incorrect parameters 

·         The BIOS recognizes the hard drive but the data is inaccessible 

·         The hard drive reports bad sectors 

 

The full list of all the different causes of data loss is very long. We listed some of the more common causes we've seen here on this list. But remember, we can perform hard drive data recovery regardless of the cause of data loss. Our engineers have successfully performed some highly exceptional recovery operations in the past before, and regularly write custom software, build new tools, and develop custom solutions to new data recovery challenges. 

We handle all causes of data loss, as well as any degree of severity - from minor to catastrophic. 

 

WHAT TO DO IF YOU ENCOUNTER DATA LOSS? 

 

Immediately turn off and stop using your computer or hard drive - any further use can endanger your data beyond anybody's ability to recover. If the hard drive is connected to the computer, do not power on or restart your computer. Disconnect the computer or hard drive from power. This is especially important in the case of water damage. 

Stopping all use of the damaged equipment or medium is the single most important step in any data loss scenario. 

 

Attempting to perform data recovery on your own is very dangerous - if you are not absolutely sure of what you are doing, you might jeopardize the safety of your data. Do not attempt to use hard disk data recovery software, and never try to disassemble the hard drive on your own. Continuing to use your hard drive while it is in a degraded state can endanger your data and make the data recovery process more difficult. 

 

If you encounter data loss, you should contact us as soon after the incident as possible to ensure successful hard drive data recovery. Please call 1-800-388-1266 or fill out our online request form. 

 

Data loss can be an incredibly stressful ordeal. We empathize with what you're going through - that's why we put so much effort into making our service easier, quicker, and friendlier to use. Above all, we go to great lengths to ensure that the data recovery operation itself is safe and successful.  

 

Our recovery engineers have the most experience, the best tools, and the brightest minds - they have performed over 5,000 successful data recovery operations and have recovered terabytes of data in the process. 

 

On average, we can perform the entire data recovery operation within 2 to 5 days of receiving your drive, and can complete it even faster on demand.  

 

Our service is risk-free: we do not charge for the evaluation. We make you aware of what we can or cannot recover first, and then give you the option to proceed.  

If you have any concerns, please contact us. Or, you can check our Frequently Asked Questions page.  

 

Above all, we take your privacy and information security very seriously. All of our personnel go through rigorous training in data security, and your data is always stored in a secure location. Our services have been patronized by well-known companies and organizations like NASA, Hollywood.tv, YMCA and others. We are proud to feature their expressed gratification letters on our site.